Welcome to Kundaans. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or making a purchase, you agree to accept and comply with these terms. Please read them carefully.
1. Product Information:
We make every effort to display accurate product images and descriptions. However, we cannot guarantee that your monitor's display accurately reflects the products' colors. All product descriptions are approximate.
2. Ordering and Payment:
To place an order, you must provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or issues with payment.
Payments can be made through online transfers. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.
3. Pricing and Taxes:
Prices for our products are subject to change without notice. We are not responsible for any errors or inaccuracies in pricing information. All prices listed are in INR and include applicable taxes or shipping fees
4. Shipping and Delivery:
We strive to fulfill and ship orders promptly. However, delivery times may vary based on your location and product availability. We are not responsible for any delays or damages during shipping. For more details, please refer to our Shipping Policy.
5. Returns and Exchanges:
Please review our Return Policy for information on returns, exchanges, and refunds.
6. Intellectual Property:
All content on this website, including images, text, logos, and designs, is the property of Kundaans and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
7. Limitation of Liability:
We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or website.
8. Governing Law:
These terms and conditions are governed by the laws of India. Any disputes arising from these terms and conditions will be resolved in the courts of saharanpur.
9. Changes to Terms and Conditions:
We reserve the right to update, change, or replace any part of these terms and conditions without notice. The updated version will be posted on our website .
10. Contact Us:
If you have any questions or concerns about these terms and conditions, please contact us at kundaansluxe@gmail.com.
Thank you for choosing Kundaans.
Shipping and Delivery
DISPATCH TIME
We dispatch orders within 48 working hours.
Tracking details are sent directly on your phone no./ email id from our logistics partner.
DELIVERY TIME IN INDIA
Our Delivery time is 4-8 working days for pan India.
The time can vary due to unforeseen circumstances like flood, bad weather conditions etc.
For overseas orders our delivery time is 10-15 working days depending on the country.
SHIPPING POLICY
Orders once placed will not be cancelled for any reason.
In case the details provided by the customer are incorrect and the parcel is returned shipping cost will be deducted from the refund
RETURN POLICY
We do not provide Return, Exchange or Refund.
However, incase you received a damaged/wrong product, you will be eligible for an exchange/return depending on the availability of the product.
Unboxing Video is Mandatory for raising any complaints.
The unboxing video should be from the very start, with showing the label and the entire package. There should be no cuts, pauses or edits in the video.
Please share the unboxing video on our WhatsApp (+919259669771) with your order id. Our team will check and revert to it within 48 working hours.
Please share the unboxing video within 24 hours of receiving the parcel. Without the unboxing video no complaints will be entertained.
PRIVACY POLICY
Welcome to Kundaans. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.
By using our website or providing us with your personal information, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect:
We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account on our website.
2. How We Use Your Information:
We use your personal information to process and fulfill your orders, communicate with you about your purchase, provide customer support, and improve our services. We may also use your email address to send you promotional materials and updates about our products and services. You can opt-out of receiving marketing communications at any time.
3. Security:
We take the security of your personal information seriously and implement industry-standard measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
5. Cookies:
We use cookies and similar technologies to enhance your browsing experience, analyze trends, administer the website, and track users' movements around the site. You can control cookies through your browser settings.
6. Your Rights:
You have the right to access, correct, or delete your personal information. You may also request information about the data we have collected from you and how it has been used. Please contact us at kundaansluxe@gmail.com to exercise these rights.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices.
8. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at kundaansluxe@gmail.com
Thank you for trusting Kundaans. Your privacy is important to us